Anekanta AI tailors AI literacy training using a regularly updated skills matrix and individual competency assessments. Staff are trained to interpret outputs, identify errors and challenge algorithmic decisions.
Under the AI@EC Communication, the Commission created an internal AI web portal and defined AI learning packages oriented to generalists, managers and developers.
DBS earmarked ~13,000 permanent staff for upskilling with 10,000+ already training in AI and data skills (Feb 2025). All new joiners complete a mandatory PURE learning component on responsible data use.
Outgoing CEO Piyush Gupta (Feb 2025): DBS expects AI to reduce the need to renew ~4,000 temp/contract roles over three years. A workforce category, not a proficiency level.
PwC committed $1bn over three years (April 2023) to scale AI and upskill its workforce. My AI trains employees in responsible AI use and prompting; by end of 2023, 95% of US employees had engaged with GenAI.
Platinum badge: deep understanding across at least four AI capabilities; earners are recognised thought leaders who provide oversight in a large-scale AI programme.
Silver badge: broad AI understanding with in-depth knowledge of 1-2 capabilities; a hands-on practitioner actively involved in AI projects who shares knowledge via coaching or client presentations.
Bronze badge: basic understanding of Applied AI concepts; requires 15 hours of training; earners must communicate understanding to internal and external parties. Publicly verifiable on Credly.
IDEMIA Public Security provides Technology Briefings for leaders on AI challenges, compliance and ethics, plus Tech Talk and Meet the Experts sessions for all employees.
INECO's structured AI literacy programme includes foundational training for non-technical staff, short learning content, online modules and in-person sessions tailored by role.
Ingka offers a 30-minute Say Hej to AI e-learning for all co-workers covering AI in society, terminology, ethics, using AI tools and prohibited uses.
Generali's WeLearn platform includes basic courses for all employees on what AI is, how it is used at Generali and its near-term impacts.
Palantir is rolling out an internal AI Literacy Hub for all staff, with resources aligned to roles covering AI foundations, risks, internal guidelines, policies and legal aspects.
Kaspersky introduced mandatory foundational AI training for all employees as part of a broader AI literacy and governance programme.
OpenSky runs company-wide AI literacy training for technical and non-technical employees. The foundations track covers AI concepts, safe prompts, privacy, bias and everyday productivity.
Criteo provides AI e-learning for all employees to establish a general minimum level of AI literacy, shared vocabulary and awareness of AI guidelines.
Collibra provides all employees with basic training on the value and risks of workplace AI, plus an AI hub explaining approved tools and risk mitigation.
Booking.com launched an overarching AI Standard across the company and rolled out training for all employees, with mandatory Playbooks that define responsibilities.
All employees with access to internal models must complete basic trainings and pass an assessment. Alteryx also provides on-demand AI training modules to all staff.
Role Model (Score 5): leads AI adoption and innovation, carries a strong vision for AI as a strategic and operational foundation, and has built agentic workflows with demonstrable impact.
Consistently (Score 4): proactively champions AI, fine-tunes usage, introduces new tools, coaches others, and critically evaluates outputs for bias.
Mandatory Hiring Baseline. Effectively uses AI to enhance productivity and decision-making, structures strong prompts, and has built basic projects.
Does Not (Score 1): avoids using AI tools even when prompted. Sometimes (Score 2): occasional use with limited impact for simple tasks.
L3 Systems builder. Building AI infra and skills that accelerate everyone on the team.
L2 Non-technical builder. Builds an app that automates part of their job. Can commit code using AI tools.
L1 Competent user. Tweaks GPTs, projects, and internal AI tools. Experimenting, but hasn't automated real work yet.
L0 Disengaged. Sometimes uses ChatGPT. These people likely won't be at the company long-term.
Aaron Levie's AI-first post (1 May 2025) laid out a company-wide expectation that every Box team run AI-first.
Salesforce cut ~4,000 support roles in September 2025, explicitly citing Agentforce automation. Public evidence of an AI-driven operating-model shift.
Agentforce handles ~50% of Salesforce customer-support conversations. Applied AI is embedded in day-to-day service workflows.
Salesforce internally uses Agentforce for support and sales automation. Benioff has publicly stated AI now performs a substantial share of internal work.
Kaufman's April 2025 memo framed AI upskilling as necessary for retaining a job at Fiverr.
Micha Kaufman's April 2025 memo was addressed to Fiverr employees (not freelancers). Explicit link between AI upskilling and continued employment.
Amazon Q Developer saved an estimated ~4,500 developer-years and $260m in annualised efficiency gains from Java-modernisation work alone.
Jassy's June 2025 memo told employees Amazon expected the corporate workforce to shrink as agents and generative AI take on more work. GenAI is an expected baseline capability.
Citi deployed agentic AI to 5,000 employees simultaneously across the US, UK, India and Canada through Citi Stylus Workspaces, for real work (client profiling, report generation, workflow automation), not a pilot.
Citi made AI literacy and prompt-engineering training mandatory for all staff. Citi Assist and Citi Stylus reach the workforce; ~180,000 employees in 83 countries had AI-tool access by Q3 2025.
Accenture ties promotions to demonstrated AI proficiency from FY26; Sweet said Accenture will exit staff who cannot be reskilled on AI (Sept 2025).
More than 550,000 of Accenture's ~780,000 people have been trained in the fundamentals of Generative AI (Sweet, Q4 FY25 earnings call, 25 Sept 2025).
All Shopify employees are expected to use AI reflexively in daily work. Prototyping happens in the GSD phase using AI. AI questions were added to performance and peer reviews.
Lutke's memo (7 Apr 2025) introduced reflexive AI use as a company-wide baseline expectation. Employees who do not use AI reflexively fall below the memo's stated baseline.