Citi made AI literacy and prompt-engineering training mandatory for all staff. Citi Assist and Citi Stylus reach the workforce; ~180,000 employees in 83 countries had AI-tool access by Q3 2025.
CFTE Level 1 reading: mandatory AI literacy and prompt-engineering training for all staff, with around 180,000 employees holding AI-tool access and 2,000+ AI Champions supporting adoption. This is CFTE's reading of deployed practice, not a bar the bank has published.
AI LiteracyCompany's own name for this level: AI-literate employee
Mandatory firmwide literacy training with broad tool access evidences a deployed baseline, not a published proficiency standard.
What this AIPF level means →