Krishna's May 2023 Bloomberg interview estimated ~30% of IBM's ~26,000 back-office roles could be replaced by AI over 5 years. IBM has publicly denied a blanket hiring pause.
The CEO's estimate that around 30% of back-office roles could be replaced by AI signals that routine work in this category sits below the AI Literacy bar. Direction of intent rather than a capability requirement; the level shown is CFTE's reading.
Below AI LiteracyCompany's own name for this level: At risk of AI replacement
An executive replacement estimate describes exposure of a role category, not a proficiency standard, placing it below Level 1.
What this AIPF level means →