Governance and training arrive together in Booking.com's evidence. An overarching AI Standard, with mandatory Playbooks defining responsibilities for everyone engaging with AI, accompanies baseline training for all employees, while a three-part programme for legal and public affairs staff covers AI basics, company-specific applications and regulatory analysis tied to the types of law team members practise.
Booking.com designed a three-part programme for legal and public affairs covering AI basics, company-specific AI applications, and regulatory analysis.
Booking.com launched an overarching AI Standard across the company and rolled out training for all employees, with mandatory Playbooks that define responsibilities.
CFTE’s capability diagnostics baseline your workforce against the same framework used on this page.
