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Layer 2 · Frameworks

Applied AI Practitioner

Independent application, output validation and workflow use of AI.

2
Band 3 (Working Proficiency)
#90152B

The evidence

Observed
DBS Bank
Technology / Engineering

DBS Future Tech Academy (launched Jan 2021) equips the bank's ~5,000-strong tech workforce with applied skills including AI/ML, site reliability engineering, cloud and cybersecurity.

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Required
EY
Cross-function (consulting/advisory)

Silver badge: broad AI understanding with in-depth knowledge of 1-2 capabilities; a hands-on practitioner actively involved in AI projects who shares knowledge via coaching or client presentations.

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Observed
IDEMIA Public Security
Customer Technical / Operations Enablement

IDEMIA trains customers' technical and operations teams on system use and output interpretation, with high-risk systems receiving comprehensive in-person training before deployment.

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Observed
INECO
Engineering / Technology

INECO provides advanced modules for technical teams and has delivered specific training to employees involved in AI design, deployment or supervision.

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Observed
Ingka Group
Leadership / Governance

Ingka reports leader-focused workshops on digital ethics, 649 senior leaders engaged in ethical AI sessions, and broader AI governance frameworks.

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Observed
Ingka Group
High-risk AI Operations

Ingka provides specialised training for roles more likely to involve high-risk AI use, including targeted training on prohibited uses, responsible use and ethical implications.

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Observed
Assicurazioni Generali
AI / Data / Automation Roles

Generali provides intermediate courses for employees using AI systems and advanced resources for those developing AI systems, plus New Roles Schools to create AI-related roles.

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Observed
Palantir Technologies Inc.
Engineering / Technology

Palantir provides in-depth AI literacy resources for engineers using AI daily and customised resources for employees in customer-facing configuration of AI systems.

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Observed
Kaspersky
Engineering / Technology

Kaspersky provides specialised programmes for technical experts and developers, and dedicated training on Guidelines for Secure Development and Deployment of AI Systems.

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Observed
OpenSky Data Systems
Engineering / Technology

OpenSky provides applied labs for engineers and analysts covering evaluation and guardrails, data handling, integration patterns and reliable prompt design.

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Observed
Criteo
Engineering / Technology

Criteo's AI Bootcamp trains technical employees by skill level on foundations, responsible AI, Criteo's AI stack and real AdTech use cases, followed by a supervised project.

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Observed
Collibra
Engineering / Technology

Collibra trains technical teams on effective deployment of AI tools and engineers on how to stress test and monitor Collibra's generative AI products.

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Observed
Booking.com
Legal / Public Affairs

Booking.com designed a three-part programme for legal and public affairs covering AI basics, company-specific AI applications, and regulatory analysis.

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Observed
Alteryx
Product / Product Engineering

Alteryx provides four live, role-based training courses per year to product and product engineering teams, plus product-development and governance training.

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Required
Conductor
Cross-function (all employees)

Consistently (Score 4): proactively champions AI, fine-tunes usage, introduces new tools, coaches others, and critically evaluates outputs for bias.

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Required
Ramp
Cross-function (all employees)

L2 Non-technical builder. Builds an app that automates part of their job. Can commit code using AI tools.

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Observed
Moderna
Data Science / Research

Moderna created 750+ internal GPTs including Dose ID (a purpose-built GPT for dose selection review). Applied AI is embedded in research and clinical workflows.

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Signalled
Coinbase
Engineering

Brian Armstrong stated publicly that ~40% of daily code at Coinbase is AI-generated and set a >50% target by October. Source is Armstrong's X post.

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Signalled
Goldman Sachs
Engineering / Technology

Marco Argenti (CIO) said Goldman is seeing up to 20% developer efficiency gains from AI-assisted coding, with a Devin pilot underway.

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Signalled
Salesforce
Cross-function (all employees)

Agentforce handles ~50% of Salesforce customer-support conversations. Applied AI is embedded in day-to-day service workflows.

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Signalled
JPMorgan
Technology / Engineering

JPMorgan is upskilling software engineers to build scalable systems using agents and LLM components. In 2025 employees could use its proprietary LLM to help write annual performance reviews.

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Signalled
Fiverr
Freelancers / platform workers

Kaufman's April 2025 memo framed AI upskilling as necessary for retaining a job at Fiverr.

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Signalled
Amazon
Cross-function (all employees)

Amazon Q Developer saved an estimated ~4,500 developer-years and $260m in annualised efficiency gains from Java-modernisation work alone.

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Signalled
Citigroup
Cross-function (all employees)

Citi deployed agentic AI to 5,000 employees simultaneously across the US, UK, India and Canada through Citi Stylus Workspaces, for real work (client profiling, report generation, workflow automation), not a pilot.

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Signalled
Accenture
Cross-function (all employees)

Accenture ties promotions to demonstrated AI proficiency from FY26; Sweet said Accenture will exit staff who cannot be reskilled on AI (Sept 2025).

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Required
Zapier
Exec Ops candidate / new hire

Connected calendar, CRM, email/Slack and note tools so one system produces briefings, flags conflicts and routes follow-ups; others reuse it.

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Required
Zapier
Data candidate / new hire

Builds repeatable AI workflows that significantly reduce manual work in analysis, reporting or data development. Integrates AI into shared processes so work is more scalable.

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Required
Zapier
Finance candidate / new hire

Automates scenario modelling, reporting and insight generation. Built workflows for tax memo drafting and quarterly review. Automated reconciliations and journal entry exceptions.

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Required
Zapier
Ecosystems & Channels candidate / new hire

Connected CRM, partner data and AI into one system. Partner tiering, outreach and performance tracking run without manual pulls. Built an enablement workflow the whole team uses.

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Required
Zapier
Corporate Development candidate / new hire

Connected deal sourcing, research tools and AI into one pipeline; cut time-to-IC-memo. Built a target screening workflow that scores inbound opportunities automatically.

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Required
Zapier
Business Ops candidate / new hire

Connected data sources, reporting tools and AI into one system. Insights surface without manual pulls and the team runs it. Built automated reporting workflows.

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Required
Zapier
Sales / Revenue candidate / new hire

Chains multiple AI tools into connected workflows: AI-driven account research feeds a personalised outreach sequence and a deal channel with auto-generated qualification analysis.

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Required
Zapier
Legal candidate / new hire

Converted the enterprise negotiation playbook into an AI-assisted workflow other teams self-serve. Built an AI legal response and ticketing system.

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Required
Zapier
People (HR) candidate / new hire

Has orchestrated end-to-end automation of a core People process (onboarding, hiring pipeline, reporting) with measurable results.

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Required
Zapier
Marketing candidate / new hire

Has run AI-driven experiments with measurable results and now defaults to this approach across campaigns. Built a content system that drafts, formats and schedules posts across channels.

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Required
Zapier
Support candidate / new hire

AI use has a clear before/after story that spans months, not tasks. Produces work that others on the team use: a tool, a template, a process.

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Required
Zapier
Product candidate / new hire

Can point to entirely new skill sets developed through AI: writing SQL, doing data analysis, building dashboards. Building systems, not one-off features: pipelines of agents that take in customer feedback, write specs, prototype solutions.

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Required
Zapier
Engineering candidate / new hire

AI fundamentally changes how they engineer: they default to AI-first approaches where appropriate and have built workflows, tooling or practices that improve output beyond just themselves.

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