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Layer 2 · Frameworks

AI Systems and Decision Leader

Systems reasoning, orchestration judgement and high-level integration of AI.

3
Band 4-5 (Advanced / Strategic)
#470202

The evidence

Observed
Assicurazioni Generali
AI developers / specialists

Generali's Advanced Level provides system developers with masterclasses led by external experts for safe, compliant AI development. Access is gated by formal assessments.

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Observed
European Commission
Managers / Decision-makers

The AI@EC managers package targets decision-makers with governance-oriented AI modules such as rules of engagement and navigating AI Act impact.

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Required
EY
Cross-function (consulting/advisory)

Platinum badge: deep understanding across at least four AI capabilities; earners are recognised thought leaders who provide oversight in a large-scale AI programme.

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Required
Conductor
Cross-function (all employees)

Role Model (Score 5): leads AI adoption and innovation, carries a strong vision for AI as a strategic and operational foundation, and has built agentic workflows with demonstrable impact.

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Required
Ramp
Cross-function (all employees)

L3 Systems builder. Building AI infra and skills that accelerate everyone on the team.

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Signalled
Salesforce
Cross-function (all employees)

Salesforce cut ~4,000 support roles in September 2025, explicitly citing Agentforce automation. Public evidence of an AI-driven operating-model shift.

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Required
Zapier
Exec Ops candidate / new hire

Replaced a weekly long-form update with a live dashboard and short AI brief; freed capacity for forward-looking work. Redefined responsibilities and trained teams.

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Required
Zapier
Data candidate / new hire

Enables teams across Zapier to independently ingest and use data through AI-powered systems with guardrails. Replaces manual work streams with durable AI systems.

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Required
Zapier
Finance candidate / new hire

Shifts from backward-looking reporting to forward-looking AI models. Rebuilt tax ops around AI. Redesigned the close process with AI; cut close time materially.

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Required
Zapier
Ecosystems & Channels candidate / new hire

Rebuilt how the ecosystem function operates. How partners are sourced, tiered, enabled and measured is AI-native. Reallocated capacity to strategic partnership development.

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Required
Zapier
Corporate Development candidate / new hire

Rebuilt how corp dev works: sourcing, screening, diligence and memo generation are AI-first. Team focuses on deal judgment and relationship work.

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Required
Zapier
Business Ops candidate / new hire

Rebuilt planning, reporting and decision systems around AI. Stopped legacy static reporting entirely; reallocated capacity to forward-looking analysis.

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Required
Zapier
Sales / Revenue candidate / new hire

Redesigned core sales motions around AI-native workflows. An AI agent analyses account history and generates a renewal brief so reps start at strategy, not data gathering.

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Required
Zapier
Legal candidate / new hire

Rebuilt legal ops so that intake, triage and routing happen largely automatically. Attorneys work from exceptions, not the full queue.

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Required
Zapier
People (HR) candidate / new hire

Stopped running a legacy programme entirely and rebuilt the function around AI-first delivery. Redefined team roles around the new operating model.

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Required
Zapier
Marketing candidate / new hire

Built a personalization engine that serves AI-generated campaign variants at scale, tied directly to pipeline. Restructured how the marketing team works.

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Required
Zapier
Support candidate / new hire

Has changed what work their team does, not just how fast they do it. Categories of work either no longer exist or run without human involvement.

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Required
Zapier
Product candidate / new hire

The PM/Design role on their squad looks materially different than six months ago. Can show examples of redesigning how product ships: abandoning the previous status quo and reinventing the process.

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Required
Zapier
Engineering candidate / new hire

Re-engineers how software gets built so AI becomes part of the operating model, not just an individual productivity boost; code production, review, testing and delivery are meaningfully restructured around it.

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