New AI capability initiative
Created for banking leaders and functional departments.
AI capability is becoming a priority for the whole financial sector. UK Finance, representing 300 firms across the UK banking and finance industry, has launched a new AI capability initiative in collaboration with CFTE.
Why this matters
AI is no longer only a technology topic, or something left to scattered experimentation.
AI is becoming part of how financial-services professionals lead, decide, serve customers, manage risk, strengthen controls and improve operations.
For professionals, the question is practical: how to use AI effectively in the job, produce better work, improve day-to-day performance and build the skills now expected in financial services.
For senior leaders, the question is strategic: how to use AI to make better decisions, guide the organisation, ask sharper questions, identify opportunities and risks, and lead adoption with confidence.
That is the purpose of this initiative.
Choose the pathway that fits the need
A six-part online programme for senior leaders who need to understand what AI means for strategy, decision-making, governance, risk and organisational performance.
Register →For control-function professionals to understand how AI can support analysis, evidence review, governance reporting and workflow quality while maintaining accountability and oversight.
Explore →For customer-facing and operations teams to apply AI to handovers, complaints preparation, vulnerable customer support, communications and service-quality review while supporting good customer outcomes.
Explore →For resilience, cyber and technology-risk teams to understand how AI can support signal interpretation, incident briefings, supplier review and escalation discipline while recognising AI as part of the evolving threat environment.
Explore →For financial crime teams to explore how AI can support alert review, case preparation, investigation summaries and evidence organisation while maintaining explainability, auditability and defensibility.
Coming soonFor product, payments and innovation teams to use AI in discovery, journey design, prototyping and responsible innovation while considering customer outcomes, fraud friction, fair value and governance.
Coming soonMeet us and learn more
Join us to understand what financial-services professionals and leaders need to know now about closing the AI adoption gap and moving from experimentation to responsible, scalable use.
Register for the webinar →Meet the CFTE team at our stand and hear CFTE co-founder Huy Nguyen Trieu speak. Explore the programmes, ask questions and register on the day.
Register for the Summit →Building AI capability at system level
By launching this initiative, UK Finance is helping the UK financial sector build AI capability in a structured, practical and responsible way.
For other markets, financial centres and industry bodies, it offers a useful example of how AI capability can be developed not only within individual institutions, but across the sector.
Delivered with CFTE's experience building AI capability with more than 200,000 professionals across 130+ countries, working with financial institutions, central banks and regulators worldwide.
Read the full announcement or contact CFTE to explore how AI capability can be built at sector or institutional level.