in collaboration with
UK Finance

Generative AI for Operational Resilience, Cyber, Technology and Third-Party Risk

AI is changing how resilience, cyber and third-party risk teams interpret signals, prepare evidence and respond. Learn how to use it productively, responsibly and confidently.

Delivery
Online
Dates
Date to be confirmed
Duration
One day
Level
Practitioner
Register for this programmeRequest organisational sponsorship
mailto:robert.moss@ukfinance.org.uk?subject=Enrolment%20enquiry%3A%20Generative%20AI%20for%20Operational%20Resilience%2C%20Cyber%2C%20Technology%20and%20Third-Party%20Risk%20%28date%20to%20be%20confirmed%29&body=Dear%20Robert%2C%0A%0AI%20found%20this%20workshop%20on%20CFTE%27s%20website%20and%20would%20like%20to%20enrol.%0A%0AProgramme%3A%20Generative%20AI%20for%20Operational%20Resilience%2C%20Cyber%2C%20Technology%20and%20Third-Party%20Risk%0APart%20of%3A%20UK%20Finance%20AI%20Academy%2C%20delivered%20in%20collaboration%20with%20CFTE%0ADate%3A%20To%20be%20confirmed%0AFormat%3A%20One%20day%2C%20online%20event%2C%2009%3A00%20to%2016%3A00%0ACFTE%20page%3A%20https%3A//www.cfte.education/programmes/gen-ai-operational-resilience-cyber-third-party-risk%0A%0ACould%20you%20please%20confirm%3A%0A1.%20How%20I%20enrol%20and%20secure%20a%20place%0A2.%20The%20fee%2C%20and%20whether%20my%20organisation%27s%20UK%20Finance%20membership%20applies%0A3.%20Joining%20details%20and%20anything%20I%20should%20prepare%20beforehand%0A4.%20Whether%20group%20places%20or%20in%20house%20delivery%20are%20available%0A%0AMy%20details%3A%0AName%3A%0AJob%20title%3A%0AOrganisation%3A%0AEmail%3A%0ATelephone%3A%0ANumber%20of%20places%3A%0A%0AThank%20you%2C%0A
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OverviewLearning outcomesUse casesAgendaParticipant outputsResponsible useWho should attendRegistrationFrequently asked questionsRegister
Overview

Overview

These workflows run in low failure tolerance environments. Weak AI use creates false confidence, weak escalation, data leakage and confusion over who owns the decision. AI is also part of the threat environment, not only a productivity tool.

The day maps where AI sharpens interpretation and briefing, and where severity and escalation stay human.

Where the line sits

During an incident, the cost of a plausible summary that is wrong is not measured in time saved. It is measured in the decision it shaped.

Outcomes

Learning outcomes

On completion, participants will be able to apply the following to work they already perform.

Summarise incident logs and operational reports

Compress fragmented information into a clear picture while the incident is still moving.

Extract key issues from cyber advisories

Translate advisories and reports into a view of exposure, affected services and priority.

Prepare escalation questions and incident briefings

Draft the executive update, the timeline and the open questions, for verification before circulation.

Review control evidence and resilience documentation

Structure mapping and testing evidence into material a board or a regulator can follow.

Identify missing information in supplier materials

Work through assurance packs at volume and surface the exceptions, caveats and omissions.

See the full agenda

Session by session, with timings.

Audience

Who should attend

Built for the roles below — if you don't see yours listed, get in touch and we can help you check fit.

  • Operational resilience teams
  • Cyber security professionals
  • Technology and ICT risk
  • Third party risk managers
  • Outsourcing and procurement
  • Business continuity and incident response
  • Operational risk
  • Control testing and assurance

Also relevant for colleagues from risk, compliance, technology, data, transformation, audit, governance or business teams.

Register for the workshop

Confirm your place with the CFTE team.

Applications

Use cases and applications

Grounded in real world examples from financial services and regulated work, then translated into practical workflow exercises relevant to the role of each participant.

Incident signal interpretation, resilience evidence and escalation preparation

Summarise incident information, identify affected services and organise resilience evidence for escalation.

Severity, escalation and incident decisions remain human owned.

Cyber threat intelligence, vulnerability analysis and incident preparation

Review cyber advisories, vulnerability information, threat themes and incident preparation materials.

Data sensitivity and approved tool boundaries determine what may be used at all.

Third party supplier risk review, control evidence and assurance support

Extract key risks from supplier updates, spot missing information and prepare assurance questions.

Supplier risk acceptance and assurance conclusions must not be delegated.

AI enabled threats and operational exposure

Trace how AI changes phishing, social engineering, deepfake risk, cyber reconnaissance and supplier exposure.

AI is a capability for the attacker as well as the defender. The threat model must move accordingly.
Agenda

Agenda

A structured, one-day session that moves from context to hands-on practice, closing with a one page action brief for your sponsor.

TimeSessionWhat happens
09:00 to 10:00The AI shift and your role in itWhat is changing with AI, and how resilience, cyber and third party risk professionals can contribute.
10:00 to 11:30How AI is transforming this functionUse case areas across incident signal interpretation, cyber threat intelligence, supplier risk review and AI enabled threat exposure.
11:30 to 11:45Break
11:45 to 12:30Risks, limits and responsibilitiesRisks, red lines, evidence requirements, human owned decisions and responsible use principles for high risk operational work.
12:30 to 13:30Lunch
13:30 to 14:30AI in action: from work to capabilityHow AI supports signal interpretation, incident preparation, supplier risk review and evidence preparation.
14:30 to 15:30Workflow Application LabPeer groups work on a recurring high risk operational task or workflow and explore how AI could improve it.
15:30 to 16:00AI Readiness Action BriefOne workflow, one AI opportunity, one productivity or quality benefit, one control question and one next conversation.

Facilitator and speaker details are to be confirmed.

Register for the workshop

Places are allocated by UK Finance member firm.

Outputs

Participant outputs

The programme converts into a one page output that can be presented to a manager or internal sponsor. The example below is illustrative.

AI Readiness Action BriefIllustrative example
Workflow to improvePreparing a first pass review of a supplier incident update.
Current pain pointSupplier updates, incident notes and internal questions are fragmented, so a clear escalation view takes time.
AI opportunityUse AI to summarise the update, extract affected services, identify missing information and prepare escalation questions.
Productivity benefitFaster incident preparation, clearer evidence and more structured escalation discussions.
Control questionHow is data sensitivity, approved tool use, evidence traceability and human ownership of severity decisions ensured?
Next conversationDiscuss with the resilience or third party risk lead a synthetic supplier incident scenario to test safely.

Function specific AI capability map

How AI capabilities apply to the tasks your function performs.

Risk and red line checklist

What AI can support, and what a human must own.

Workflow Application Lab notes

One recurring task or workflow that AI could improve.

AI Readiness Action Brief

A one page output to take to your sponsor.

Responsible use

What remains human owned

This programme does not claim that AI can own accountable decisions. The following remain the responsibility of accountable professionals at all times.

  • Incident severity and escalation decisions
  • Resilience risk acceptance
  • Assurance conclusions and sign off
  • What data may enter a tool at all
  • Supplier risk decisions
  • Regulatory interpretation
Delivery partnership

About UK Finance

UK Finance owns the initiative. CFTE is the specialist learning and delivery partner.

UK Finance

UK Finance is the collective voice for the banking and finance industry in the UK. This programme forms part of the UK Finance AI Workshop Series, a UK Finance initiative delivered in collaboration with CFTE.

Visit ukfinance.org.uk →

Practical detail

Frequently asked questions

Who runs the workshops, UK Finance or CFTE?

UK Finance owns the initiative. CFTE is the specialist learning and delivery partner, and designs and facilitates the sessions.

Can we send people to more than one workshop?

Yes. The functional workshops are scoped to different functions and run on different dates, so institutions commonly send different people to each. The Related programmes section on this page lists the others in the series.

What do participants take away?

The Participant outputs section on this page lists what you leave with. The central output is a completed brief on your own work, written during the day rather than promised for afterwards, which is why participants are asked to bring a real process or decision to work on.

Can my employer fund my place?

Yes, and most participants attend with employer support. The Request sponsorship button opens a pre-written email you can send to your own manager. It carries a link back to this page so they can see the scope, the date and what you will bring back.

How do I register?

Use the Register for the workshop button on this page. It opens a pre-written email to UK Finance, who own the initiative and handle enrolment. If you would rather write your own, the contact is Robert Moss at UK Finance.

How is the workshop delivered?

One day, delivered live online, run as a facilitated working session rather than a lecture. The Agenda section on this page sets out the running order, including the points where participants work on their own material.

Do I need a technical background?

No. There is no coding and no model building. The day assumes you know your own function well and treats AI as a tool applied to work you already understand.

Who should attend?

The workshops are built for the people who do the work rather than the people who supervise it. Each day is scoped to a single function, so the room is made up of practitioners, team leads and managers from that function, together with the risk, compliance and technology colleagues who sit alongside them. The Who should attend section on this page lists the specific roles for this workshop.

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A UK Finance initiative delivered in collaboration with CFTE.
Register your placeRequest sponsorship from your organisationMore information on UK Finance
Registration is handled by UK Finance.

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